CHU · Pre-launch legal policy draft
Refund policy
An Owner-approved product policy draft for pre-launch review. It is not effective until the first approved production launch.
These pre-launch legal drafts include Owner-approved product policy decisions. They are not legal-counsel-reviewed and are not effective until the first approved production launch.
Pre-launch legal facts
The legal operator and public contact email are approved for public pre-launch display. The effective date remains unset until the first approved production launch. English is the controlling legal edition, subject to applicable mandatory law.
- Legal operator
- CHU KIT LUN
- Public contact email
- chubussiness@gmail.com
- Effective date
- Not set until first approved production launch
- Controlling language
- English
Case-by-case refund review
Refund requests are reviewed on a case-by-case basis. Because a digital product may be accessed or copied after delivery, a purchase will normally be final after successful digital delivery or access. This is not an absolute no-refund rule. CHU Studio will consider a reasonable remedy or refund for a duplicate charge, a charge without successful delivery, a materially defective or unusable supplied product, a product that materially differs from its published description, or a material issue that CHU cannot remedy within a reasonable period. A refund will also be handled where required by applicable law or processed by the relevant payment provider. A simple change of mind after successful digital delivery will normally not qualify, subject to rights that cannot legally be excluded. Stripe is not the Merchant of Record for the AI Operator Workflow flow; CHU Studio remains responsible for reviewing support, refund, and dispute matters within the applicable provider and legal process.
Current service state
- Hosting
- Not production-active
- Hosted checkout (Lemon Squeezy / Stripe)
- Preview / not live
- Analytics
- Not enabled
- Contact form
- Not enabled